— SERVICES FOR SMALL BUSINESSES

Practical support for the technology your team uses every day.

Start with one urgent problem or engage us for a planned improvement. We keep the scope clear, explain your options and build around your actual business needs.

01 / PRODUCTIVITY

Microsoft 365 Support

Build and maintain a Microsoft 365 environment that is organized, secure and straightforward for your team to use.

Tenant setup and configuration review
Business-plan and licence guidance
User, group and shared-mailbox administration
Exchange Online and Outlook troubleshooting
Teams setup, meetings and collaboration
SharePoint sites, libraries and permissions
OneDrive setup, sharing and synchronization
Email and file migration into Microsoft 365
Retention, sharing and administrative settings
User guidance and ongoing administration

02 / EMAIL

Email Security & Deliverability

Protect your domain from impersonation and help legitimate customer, invoice and quote emails reach their destination.

SPF record design and correction
DKIM enablement and key validation
DMARC rollout, reporting and enforcement planning
DNS and mail-flow assessment
Spam-folder and rejected-message troubleshooting
Microsoft 365 anti-phishing configuration
Safe Links and Safe Attachments guidance
Shared mailbox, alias and forwarding review
Compromised-account response assistance
Email-platform migration and cutover support

03 / CLOUD

Cloud Migration & Management

Move files and collaboration services with a clear plan, sensible permissions and verification after cutover.

Current-environment and readiness assessment
Migration roadmap, scope and risk planning
File-server to SharePoint or OneDrive migration
Microsoft 365 tenant-to-tenant migration support
Folder, library and information architecture
Access, sharing and permission design
Data cleanup and migration mapping
Pilot migration and user validation
Cutover coordination and post-migration checks
Azure and Microsoft cloud administration guidance

04 / SECURITY

Identity & Device Security

Reduce account and device risk with controls matched to how your employees actually work.

Microsoft Entra ID configuration review
MFA registration and enforcement
Conditional Access policy design
Administrative-role and privilege review
Secure user onboarding, changes and offboarding
Intune enrolment for laptops and mobile devices
Device compliance and configuration policies
Microsoft Defender configuration guidance
External sharing and guest-access controls
Baseline security documentation and review

05 / AUTOMATION

Workflow Automation

Replace repetitive handoffs and reminders with practical workflows built around Microsoft 365 and your existing business applications.

Process discovery and automation assessment
Power Automate cloud flows
Approvals and escalation workflows
Customer or employee intake routing
Lead and follow-up reminders
Invoice and payment notifications
Document creation and filing workflows
Teams, Outlook, Forms and SharePoint automation
Application-to-application connections where supported
Testing, documentation and workflow monitoring

06 / AI

AI Integration & Assisted Workflows

Introduce AI where it can save time without ignoring permissions, sensitive information or human review.

AI-use-case and readiness assessment
Microsoft Copilot adoption guidance
Email drafting and classification workflows
Document summary and information extraction
Internal knowledge-search concepts
AI-assisted intake and request routing
Human review and approval checkpoints
Access and data-exposure assessment
Prompt and workflow testing
Usage guidance and lightweight governance

07 / RESILIENCE

Backup & Recovery

Plan protection around the data your business cannot afford to lose and confirm that recovery is workable before an incident.

Business-data and recovery-needs assessment
Microsoft 365 backup options and setup
Exchange, OneDrive, SharePoint and Teams protection
WordPress website backup configuration
Endpoint and business-file backup guidance
Retention and versioning design
Restore testing and verification
Recovery roles and step-by-step documentation
Ransomware-resilience planning
Backup health checks and reporting review

08 / WEBSITE

Website & WordPress Support

Keep an existing business website dependable, secure and connected to your domain and workplace tools. This is support and improvement—not broad creative-agency design.

WordPress core, theme and plugin updates
Error, compatibility and broken-feature troubleshooting
Backup setup and restoration assistance
Security hardening and access review
Malware-response coordination and cleanup guidance
Performance and caching improvements
Contact-form and email-delivery troubleshooting
Domain, DNS and SSL support
Microsoft 365 mailbox and form connections
Maintenance planning and routine checks

09 / SUPPORT

Ongoing IT Administration & Support

Give a small team a dependable point of contact for recurring cloud and workplace needs without hiring full-time IT staff.

Remote user and administrator support
Microsoft 365 user, group and licence changes
New-starter and departing-user coordination
Access and device administration
Routine security and configuration reviews
Vendor and software coordination
Backup-status and service-health checks
Issue documentation and follow-up
Technology inventory and renewal planning
Monthly administration and improvement priorities

NOT SURE WHERE TO START?

Describe the problem. We’ll help define the next step.

Request a consultation →